CREDIT - e4 PRODUCTS

Description

An enterprise workflow application for credit providers managing the hand-over of default accounts to attorneys for collection.

The application provides performance monitoring, SLA management and integration into back-end systems.

Benefits

  • A single point of integration that manages the distribution of collections to call centres and collection firms
  • Collections govern the workflow of all milestone tasks within the pre-legal, legal and recoveries collections areas
  • Manages the attorney’s workflow processes in accordance with that of the credit provider

Target Market

  • Credit providers
  • Collections firm/attorneys
Workflow

Description

A workflow application that manages an entire Debt Review department according to the NCA. It includes features such as SLA management, document generation and storage.

The product offers integration into debt counselling software and provides an attorney interface.

Benefits

  • Single point of workflow management for accounts that enter into this legislative process
  • Management of all electronic communication between a credit provider and debt counsellor including status updates, payments, settlements and arrangements
  • Stores all documentation involved in the proccess
  • Links the creditor’s attorney panel for oppositions as well as termination processes
  • Linked to a powerful search engine (SearchWorks)
  • Provides an update to credit bureaus on the nature of the application or termination

Target Market

  • Credit providers
  • Debt counsellors/attorneys

Description

CourtWorks is an information portal specialising in the sourcing, uplifting, processing and switching of court and legal related information.

Courtworks currently provides credit information such as judgement, debt review, administration order and adverse information to the credit industry from 95% of courts in the country.

Benefits

  • The capturing software utilises a double-capturing method and a verification step to ensure quality in data accuracy
  • Pre-defined fields render data capturing quick and easy
  • Provision of information to four of the largest credit bureaus (within 24 hours)
  • Increases data accuracy listed at credit bureaus

Target Market

  • The legal sector
  • Credit bureaus
  • Courts
  • Credit providers (via credit bureaus)
Workflow

Description

SearchWorks is a web-based information portal enabling business sector users to perform a vast range of data searches from one secure platform. For more information on SearchWorks, please visit the SearchWorks website at www.searchworks.co.za.

Benefits

  • A single aggregated portal to access every credible source of data in South Africa
  • Accurate data through live searches (we pride ourselves on the quality of our data and support)
  • Connects business communities to source data in their respective niche
  • Fast results developed using the latest technology
  • Customisable to specific needs
  • Utilising cloud technology greatly increases the reliability and uptime of this application
  • Internet based applications eliminates the need for client maintenance whilst speeding up the delivery of enhancements
  • API services available to high volume clients
  • User friendly

Target Market

  • Business communities related to the 125+ unique search types on offer
Workflow

Description

A turnkey solution to provide the required tools to manage financing in the motoring space, such as, vehicle leases. The system provides full credit assessment capabilities and interfaces seamlessly with third party systems such as TransUnion credit bureau and payment acquirers.

The solution is a workflow based product that guides sales consultants through processes and ultimately creates accounts that are managed for the duration of the vehicle lease contract.

Target Market

  • Motoring groups
  • Consumers requiring vehicle finance

Benefits

  • Instant credit approvals provided to dealerships (applicants)
  • Governs workflow of the sales process ensuring consultants complete all administration steps required
  • Manages account lifecycles

Description

A workflow application that manages the entire Section 74 or consumer administration process.

The process allows for creditors to manage information emanating from administrators in addition to consolidating payments.

Target Market

  • Credit providers

Benefits

  • Single point of workflow management for accounts that enter into this legislative process
  • Manages all electronic communication between credit provider and administrators, including status updates, payments, settlements and arrangements
  • Stores all documentation involved in the process
  • Links the creditor’s attorney panel for oppositions as well as rescissions processes
  • Linked to a powerful search engine (Searchworks)
  • Provides an update to credit bureaus on the nature of the application or termination

Description

Credit providers log deceased or insolvent estates onto this portal and track the flow of the account through the various stages to finalisation (when the practitioner confirms that the estate is closed).

Consultants attend to notifications, lodge claims, conduct follow ups, build property sale workups and capture dividends received.

Target Market

  • Credit providers and executors

Benefits

  • Single point of workflow management for accounts that enter into this legislative process
  • Manages all electronic communication between credit provider and executors, including status updates, payments, settlements and correspondence
  • Stores all documentation involved in the process
  • Links the creditor’s attorney panel into the process
  • Linked to a powerful search engine (SearchWorks) for deeds information
  • Provides a service to obtain the death certificate as an auxiliary service

Description

e4 has a full team of accredited court agents that collect and make copies of public record court documents in the civil courts of South Africa. With Consumer Alerts, once a court order is listed against the chosen consumer(s), the subscriber will receive an e-mail notification as well as have the option to request the physical document copy via SearchWorks. This early warning system will alert the subscriber before the judgment is even listed at the credit bureaus.

Target Market

  • Credit providers
  • Consumers wanting to monitor their client base

Benefits

  • Load as many ID numbers as you want, free of charge, via the SearchWorks interface or via our API
  • Instant notification when any of the following court orders are listed against a consumer:
    • Judgement by default
    • Judgement by Consent
    • Sequestration
    • Liquidation
  • Charges only apply once a court order is listed against a consumer that has been loaded and the notification has been sent
  • Easily request a digital copy of the court order
  • Notifications are the earliest warning of the consumer being listed (know even before the Credit Bureaus)
  • Pro-active credit vetting of existing consumers
  • Confidentiality of client data supplied

Description

DRSwitch is a central data switch which facilitates the automation of document flow between debt counsellors & credit providers (typically, banks).

The client information is captured by the debt counsellor and the information is securely sent to the credit provider via the data switch.

The information is then automatically populated into the credit providers’ system. A Certificate of Balance will be automatically created and sent back to the debt counsellor.

Target Market

  • Credit providers
  • Debt counsellors (DC’s)

Benefits

  • Historical data
  • Increased efficiently of Debt Revise industry
  • Debt counsellor
  • Automation of manual process
  • Reducing pressure of staff on the capturing of data
  • Turnaround time improvement